Refund and Returns Policy
Welcome to Newsr Packaging’s Refund and Returns Policy. We value your satisfaction and want to ensure that you have a positive experience when shopping for paper bags with us. Please read the following information carefully to understand our policies regarding refunds and returns.
1. Return Eligibility:
We accept returns on paper bags under the following conditions:
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Damaged or Defective Products: If you receive a paper bag that is damaged or defective, please contact our customer support team within [number of days] days of receiving your order.
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Incorrect Items: If you receive the wrong paper bag, kindly notify us within [number of days] days of receiving the shipment.
2. Return Process:
To initiate a return, please follow these steps:
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Contact Customer Support: Reach out to our customer support team via email at newsrpackaging@gmail.com or by phone at 5. Provide your order number, a brief description of the issue, and any relevant photos if the product is damaged.
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Approval: Our customer support team will review your request and provide instructions for the return process if eligible.
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Packaging: Please pack the paper bag securely in its original packaging, if possible, and include any accessories or documents that came with the product.
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Return Shipment: Ship the package to the address provided by our customer support team. We recommend using a trackable shipping service to ensure the safe return of the item.
3. Refund Process:
Upon receiving the returned paper bag, we will inspect the item for eligibility based on the conditions mentioned above. If the return is approved, we will initiate the refund process.
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Refund Method: Refunds will be processed using the original payment method used for the purchase.
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Refund Timeframe: Please allow 5 days for the refund to be processed after we receive the returned item.
4. Non-Returnable Items:
Certain items are non-returnable, including customized or personalized paper bags. Please double-check your order details before finalizing your purchase.
5. Contact Us:
If you have any questions or concerns regarding our Refund and Returns Policy, feel free to contact our customer support team:
- Email: newsrpackaging@gmail.com
- Phone: +91 8109133303
We appreciate your understanding and cooperation. At Newsr Packaging, we strive to provide high-quality paper bags and exceptional customer service. Thank you for choosing us for your packaging needs.